Current position

About the Coronavirus (COVID-19)


A Message to All Hikone Residents

Mayor’s Message – Recent Spikes in Covid-19 Cases within Shiga Prefecture and Japan as of August 7, 2020.

The number of new Covid-19 cases has been skyrocketing as of late across Japan and also Shiga Prefecture due primarily to cluster infection cases.   

Most of those who have contracted the new coronavirus have no symptoms or have only mild symptoms; however, given that a number of coronavirus patients are still being hospitalized in the Hikone City Hospital, the city of Hikone is now in preparation for the opening of a facility exclusively for Covid-19 patients with mild symptoms or no symptoms.     

It has been reported that many coronavirus cases so far occurred after people had touched surfaces contaminated with infectious droplets. Therefore, it is vital for each one of us to avoid the three Cs (closed spaces, crowded places and close-contact settings).

No stay-at-home order is put in place at this moment, nonetheless, please continue performing good hygiene practices, such as washing hands regularly, wearing a face covering and so on. On top of those precautions, if you feel “even slightly” sick, please rest at home, and keep your social distance just in case.

As you may already know that discriminatory comments are posted against people who have tested positive for Covid-19 on the internet and social media. We do not take this type of discrimination lightly at all and ask each resident of Hikone to respect human rights and act with your conscience based on accurate information of the virus.

Not last but least, we wish you and your loved ones health and safety during the pandemic, and we also hope each day brings those who have been infected with the coronavirus closer to a full and speedy recovery.

Infomation as of July 27, 2020

Within the city of Hikone, five new COVID-19 cases have been confirmed since July 23 (Thu). All five patients are now being hospitalized - two of them is in serious condition, and medical conditions of the other three patients are non-life-threatening. A total number of confirmed COVID-19 cases in Hikone rose by six to eleven: however, out of eleven, six patients have already been discharged from hospitals (according to the official website of Shiga Prefecture).

The city of Hikone asks each resident of Hikone to continue performing good hygiene practices, such as washing hands regularly, wearing a face covering and avoiding the three Cs (closed spaces, crowded places and close-contact settings). Please also refrain from visiting large cities hit hard by COVID-19 for non-essential reasons to help us beef up the city’s COVID-19 mitigation strategies.

The city asks each Hikone resident to take infection prevention measures, such as washing your hands, covering your mouth/nose when you cough/sneeze, etc., just like during the flu season.

If you find yourself having symptoms like a fever of 37.5°C (99.5°F) or higher for over four days, chronic fatigue or difficulty breathing, contact one of the telephone hotline service centers immediately (available only in Japanese).

Please note that elderly people with preexisting conditions who have a fever for longer than two days (including the case in which you need to take antipyretics continuously.) are also advised to contact one of the telephone hotline service centers.

After contacting the hotline service center, you will receive directives for a medical institution specializing for people with suspected coronavirus infections.

Please put on a mask and avoid using public transportation when seeing a doctor at a specialized medical institution.

*Do Not Visit Any Medical Institution Before Contacting The Service Center First.

About Hosting/Participating in Events

When organizing events or other activities, please take infection prevention measures, such as setting bottles of hand sanitizers at each entrance of an event venue.

  Also, when participating in events, be sure to wash your hands thoroughly and frequently and to cover your nose/mouth when sneezing/coughing. Ideally, you are advised to avoid crowds if possible.

*Please Be Careful That Email Scammers Are Taking Advantage Of Coronavirus Fears!

Consultations in Foreign Languages

Shiga Consultation Center for Foreigners (Weekdays, 10:00 a.m. – 17:00 p.m.)

Tel: 077-523-5646


  (Portuguese, Spanish, Tagalog, Vietnamese, Indonesian, English, Chinese, Korean, Thai, Nepali, Russian or Hindu.)

Telephone Hotline Service for International Tourists/Ministry of Tourism (Available 24/7 )

Tel: 050-3816-2787

(English, Chines, Korean or Japanese)

Telephone Hotline Service Center (*Only in Japanese)

Hikone, Kusatsu, Koka, Higashiohmi, Nagahama, Takashima (Available 24/7 )

Tel: 077-528-3621


Otsu (Available 24/7 )

Tel: (8:40 am.- 20:00 pm.) 077-526-5411

(20:00pm. - 8:40 am.) 080-2409-1856