Current position

About the Coronavirus (COVID-19)

更新日:2020年03月16日

A Message to All Hikone Residents

The city asks each Hikone resident to take infection prevention measures, such as washing your hands, covering your mouth/nose when you cough/sneeze, etc., just like during the flu season.

If you find yourself having symptoms like a fever of 37.5°C (99.5°F) or higher for over four days, chronic fatigue or difficulty breathing, contact one of the telephone hotline service centers immediately (available only in Japanese).

Please note that elderly people with preexisting conditions who have a fever for longer than two days (including the case in which you need to take antipyretics continuously.) are also advised to contact one of the telephone hotline service centers.

After contacting the hotline service center, you will receive directives for a medical institution specializing for people with suspected coronavirus infections.

Please put on a mask and avoid using public transportation when seeing a doctor at a specialized medical institution.

*Do Not Visit Any Medical Institution Before Contacting The Service Center First.

About Hosting/Participating in Events

When organizing events or other activities, please take infection prevention measures, such as setting bottles of hand sanitizers at each entrance of an event venue.

  Also, when participating in events, be sure to wash your hands thoroughly and frequently and to cover your nose/mouth when sneezing/coughing. Ideally, you are advised to avoid crowds if possible.

*Please Be Careful That Email Scammers Are Taking Advantage Of Coronavirus Fears!

Telephone Hotline Service Center

Department of Public Health Care and Welfare, Shiga Prefectural Government

Tel:080-2470-8042

*Available 24/7 and only in Japanese.

Public Health Centers

(Exclusively for returnees from the most affected provinces of China and persons in close contact with infected patients)

・Hikone Public Health Center: 080-2470-8465

・Kusatsu Public Health Center: 080-2522-3054

・Koka Public Health Center: 080-8527-5165

・Higashiomi Public Health Center: 080-8318-0938

・Nagahama Public Health Center: 080-2525-6322

・Takashima Public Health Center: 080-2522-7183

*Available on Weekdays from 8:30 a.m. to 5:15 p.m. and only in Japanese.

Otsu Public Health Center

Tel:: 080-2409-1856

*Available 24/7 and only in Japanese.

Consultations in Foreign Languages

Telephone Hotline Service for International Tourists/Ministry of Tourism (Available 24/7 )

050-3816-2787(English, Chines, Korean or Japanese)

Shiga Consultation Center for Foreigners (Weekdays, 10:00 a.m. – 17:00 p.m.)

Tel:077-523-5646/mail:mimitaro@s-i-a.or.jp

  (Portuguese, Spanish, Tagalog, Vietnamese, Indonesian, English, Chinese, Thai, Nepali, Russian and Hindu.)

  Please contact the center via either email or phone only.

Telephone Consultation Services for General Matters

Please use the following numbers to inquire about general matters.

Department of Public Health Care and Welfare, Shiga Prefectural Government

Tel:: 077-528-3632

*Available on Weekdays from 8:30 a.m. to 5:15 p.m. and in Japanese.

Public Health Centers

・Hikone Public Health Center: 0749-21-0283

・Kusatsu Public Health Center: 077-562-3526

・Koka Public Health Center: 0748-63-6148

・Higashiomi Public Health Center: 0748-22-1300

・Nagahama Public Health Center:  0749-65-6660

・Takashima Public Health Center: 0740-22-2526

*Available on Weekdays from 8:30 a.m. to 5:15 p.m.)

Otsu Public Health Center

Tel:: 077-522-7228

*Available on Weekdays from 8:40 a.m. to 5:25 p.m.