How to Contact Family During a Disaster

During a disaster, it will be extremely difficult to get in touch with your family members on your mobile device. So please have a back-up plan of how to communicate with your family, friends, etc. in case of an emergency like an earth quake.

You cannot use this service from abroad.

1. Dial 171. 
2. Press 1 when you hear the Interactive Voice Response(IVR).
3. Enter your phone number starting with your area code after you hear the IVR. This service is also accessible on your mobile phone. 
4. Then Leave a message. 

1. Dial 171.
2. Press 2 when you hear the IVR.
3. Enter the phone number of a person you want to contact starting the area code of that person after you hear the IVR. This service is also accessible on your mobile phone.
4. Then Listen to a message.

1. Go to https://www.web171.jp
2. Enter the phone number of a person you wish to contact starting with the area code of that person.You can also use this service on your mobile device.
3. Follow the instruction on the screen of your mobile device and leave a message.

1. Go to https://www.web171.jp
2. Enter the phone number of person you wish to contact.
3. Follow the instruction on the screen and read and return a message.